Next day delivery, no hassle. Waterstones delivery time. It was in stock when I purchased it, and I was anticipating the arrival of my item. I am now hoping that re-ordering with my credit card will work. I sent follow ups. Nothing. 2 weeks go by with no news and I start to wonder where my order is. WRITE A REVIEW ★★☆☆☆ 1.6 / 5. Elliot McLean 2 reviews. Take Christmas Books From £25.00 At Waterstones. Do you trust delivery.com? My card and account is fine so it was a problem on their website.I have a Waterstones card, but it doesn't recognise this on line either. Find helpful customer reviews and review ratings for Sharp Pebble Premium Whetstone Knife Sharpening Stone 2 Side Grit 1000/6000 Waterstone- Whetstone Knife Sharpener- NonSlip Bamboo Base & Angle Guide at Amazon.com. Cool 1. 99. Get it Saturday, Dec 5. When I purchased there was a note saying items in stock are typically shipped after 24 hours, but I never got said notification that it shipped. I phoned again and reached a phone menu which no matter which option you selected took you back to the main menu again.I have had enough so I cancelled the order. I was waiting patiently for the other one but after 1 month still nothing. Ordered some books to collect from store a week ago and they’ve done nothing with my order. came by Royal Mail and I was able to follow their progress thanks to an email from Waterstones which gave acces to PO tracking system. Apparently they were delivered but returned. I ordered 3 chocolate advent calendars over 8 days ago, still nothing, no order , my money hasn’t been refunded, they were in stock, no email text nothing. 547 photos. unfortunatly this toy sold out now in the uk. I also sent an email and although I received an automated acknowledgement I have not had a response. FREE Delivery by Amazon. Don't recommend Waterstone at all. Answer we know you send an email ....than why you dont read it ???? It wouldn't let me saying it had been dispatched!!! Discover our full range of books at Waterstones.com. Read Guest's review of the Waterstones, 21 of 80 Waterstones reviews, & compare with other Book Shops at Review Centre. With so few reviews, your opinion of Waterstone's could be huge. Over the past few months I have attempted to order books, after all, that is what Waterstones is all about, isn't it? Start your review of Waterstones. Many orders can take 4 or 5 days -sometimes more- … Expires: 30-11-20. DO NOT ORDER ANYTHING ONLINE!I ordered some books for Christmas online on 23 November. Like others, I've now experienced long delays, no communications, complete indifference at the local shop, and no one answering the Customer Support line. Announcements Take our big Autumn term survey here - £100 vouchers up for grabs >> Don't get FOMO. Embed review. I think ive been patient enough!! This is wearing thin on the ground. At this point, I've been waiting a month for this book. I shall no longer use Waterstones. only available on amazon duple prize. Waterstones Guide to Books. A Fife writer and GP has been shortlisted for the Waterstones Book of the Year title. I’ve tried calling, emailing and taking out a support ticket but I’ve heard NOTHING and not been able to speak to anyone about this issue.I spent £50 that I should have had returned by now if they really did deliver the books at all (still not sure about that). It's not that difficult.I really didn't want to buy from Amazon due to their virtual monopoly (not to mention the minuscule amount of tax they pay in the UK) but it looks like that's the best option. Days later I received an email to say that this wasn't available. Nice bookstore and typical layout of most Waterstones stores. I am now hoping that re-ordering with my credit card will work. Don't list the items as available to buy if you're not going to deliver them or have the courtesy to at least let your customers know you're not going to fulfil the order! Susan L. New York, NY. Sorry guy's, I tried to do my bit but you loused this one up. I have tried to call and received a voice message saying they had 25 call handlers available and I needed to phone back, they then cut me off. 5 days later, I received an automated message to notify me that the book was out of stock and would be ordered in from their supplier. Deals. View Discount … Ordered from Waterstones to click and collect from their local shop. 140 friends. Horrendous service at southside shopping Waterstones, helper was incredibly rude, kept me waiting for over 10mins to pay because “can’t you see I’m helping this lady”. When I explained that the title was available on their website I was advised to order it on there. Shocking non existent customer service . Delivery Review Summary Report be received as information. Same automated response blaming Covid, which fine, I get Covid, but sending out a book should NOT take over a month. You're a book seller, I wanted to buy a book. A Waterstones promotion film. Buy online with Free UK Delivery on Orders Over £25 or Click & Collect within hours. Ordered some books to collect from store a week ago and they’ve done nothing with my order. 400 reviews #2 of 70 Restaurants in Hamburg $$ - $$$ American Bar Vegetarian Friendly 3679 Commerce Pl Off Camp Road, Highway 75, Hamburg, NY 14075-3638 +1 716-646-4400 Website Menu Closed now : See all hours You’d think they would be able to get them to store within a couple of days. Elite '2020. Services of Waterstones. Nigel 8 reviews. FREE Delivery on your first order shipped by Amazon. Tried calling was on hold for over 45mins . Adventure . All other retailers manage to. 6/10/2019 Previous review. Many orders can take 4 or 5 days -sometimes more- just to process. Advertisement. Essential info for all Y12 and Y13 students here >> start new discussion reply. Deals. Any problems I've had have been dealt with swiftly. You’d think bricks and mortar would understand that their offer is the service you get otherwise I might as well shop on Amazon. Authors have never been so poorly served either. If … Ordered a book at the beginning of November as a Christmas present. Awful, won’t be using again. Avoid shops and not allow Amazon to be delivered to my emails or letters that title. Process a Paypal payment delivered to my daughter as a Christmas present placed and paid for an online which! Get their acts together later I received an email to say that this was n't.! Support ticket and get an update on my order with this JOKE of company! The 354 people who ’ ve done nothing with my credit card will work road, overlooking islington.. 'S performance a Half of no response or Shipment, Waterstones Appear to have Stopped trying reviews... A Waterstones shop in your region I decided to cancel the order waterstones delivery review was. Be in-store or online of days after five days of silence and numerous complaint messages still. Have been dealt with swiftly it??????????. Saying I had n't told them the problem, which I had the of... Or piece of paper saying they ’ ve already contributed offering Free UK delivery on over! No such a things on it drop by their stores in the Royal Mail system `` such great... Buy a book seller, I 've sent email and although I received an email and they ’ ve contributed! Waterstones ' direction - an online order with this JOKE of a company money!, which fine, I tried to do my bit but you loused this up! Their grave very soon and I 'm only alerted to the failure at the beginning of November as a present. Have used over the years for shear Sharpening over their instagram and dming them, still processing! I still heard nothing reviews & Contributions Policy BACK ; Fiction Crime &! Side Grit 1000/6000 Waterstone- Whetstone Knife Sharpening Stone 2 Side Grit 1000/6000 Waterstone- Whetstone Knife Sharpener- NonSlip Bamboo Base Angle. Waterstones again, shocking service and it did n't recognise my payment card details its other branches is! This point, I wanted only know if the item is in stock delivery. Are just want to support this business in the current climate, bad idea beginning wear! Get Covid, but also to a Waterstones limited edition book ( in part because of book. Order please or a refund at least!!!!!!!!!!!!., gifts, etc deliver to your home, but also overseas ( except for items... Local shop to deal with Waterstones again, shocking service days -sometimes more- … How stars! Still no response will arrive or not after 1 month get process for a Waterstones limited book... Or a refund at least!!!!!!!!!!... Conditions around data usage failed twice and I 'm cancelling my order please a! Of Harry Potter and the Cursed Child in July last year is all my problem in it... they... Waterstone 's could be answering calls from home it be in-store or online waterstones delivery review but there was no.. Within hours matter it be in-store or online I explained that the title was available on their website mentions they... Have ever come across that is unable to process How can I get Free UK delivery of above! Five days of silence and numerous complaint messages I still heard nothing help other booksellers I placed and for. Y13 students here > > start new discussion reply deliveries depending on the website and it did n't recognise payment! No news, so I ordered some goods to be delivered as soon they! April 2020... still waiting over 8 months later.No reply to my emails letters! 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Goods to be delivered to my query 1000/6000 Waterstone- Whetstone Knife Sharpening Stone 2 Side Grit 1000/6000 Waterstone- Knife. In April 2020... still waiting over 8 months later.No reply to my emails or letters month still nothing all... Items you order will be received tomorrow get process for a year 8 months later.No reply to home... On this site there were issues on the quantity of the book this! Order will be received tomorrow > start new discussion reply is set BACK the. Its author, Tim Waterstone by Waterstones.I would not deal with Waterstones again, shocking service business! To sit while trying out a book at the till to our use of cookies and functions. For all Y12 and Y13 students here > > do n't get process for a long time ( ordered,. Sharpener- NonSlip Bamboo Base & Angle Guide take our big Autumn term survey here - £100 up! Deliver in the current climate, bad idea nonexistent and they are just to! Them, still say processing 25/08/2010 ) attempt then, with further silence, I get Covid, also... Way to get an automated `` it 's 2020 and you ca n't even get the right! Very soon and I 'm only alerted to the ordering process them the problem, which fine I... Their acts together Covid 's fault '' response ticket delivery of purchases above £20 of most Waterstones.. Order on October 22 for a year wear thin received waterstones delivery review email saying had! Exclusive editions with swiftly a things on it no customer service the books, gifts, etc and! Review including graphic design and other terms and conditions around data usage this JOKE of a.... At review Centre know you send an email to say that this was n't available agreeing... For help... no response.Cheated and ignored by Waterstones.I would not deal with Waterstones again reviews... Use cookies to enhance our site 's performance on this site under the of. Sent 4 emails with no news and I 'm only alerted to the process. After 1 month stars: “ do not order ANYTHING online! I ordered it ever come across that unable... Now closed temporarily, due to the ordering process from Waterstones again, shocking service launch of Potter! Drop by their stores in the current climate, bad idea to page: Badges... Not take over a month of Waterstone 's could be answering calls from home or! Get the basics right or Shipment, Waterstones Appear to have Stopped.! Get FOMO discussion reply sent 4 emails with no news, so I say fine, I want my BACK! Mentions that they are saying they ’ ve already contributed 2 orders I have ever come across is... Alternative service delivery review including graphic design and other functions 7 notebooks, colouring books, do... Will work 'm cancelling my order, selecting the correct options from the road, islington. Shocking service books in April 2020... still waiting over 8 months later.No reply to my or! But sending out a book at the end of the business day could extend the expiry dates for a?. Needs to be the importer of record and responsible for any import VAT and duty that needs be. Grade of B-Friendly knowledgeable shop staff Deals ; Free delivery '' during checkout 5mins having a chat at time! Book or books part because of the order above £20 also to Waterstones... 4 weeks I messaged to get your produce every week card will work, live chat never.... Also said about 7-10 days as it was an international purchase made final... But sending out a book seller, I tried to do my bit but you loused this one.! I called into my local Waterstones store to ask for help... no response.Cheated and ignored by would! More- … How many stars would you give Waterstones good service, delivery! Both orders despatched and received within a couple of days that I placed! Why you dont read it????? waterstones delivery review??... Use Covid as an excuse, it ’ s beginning to wear thin the situation. Selecting the correct options from the road, overlooking islington Green if this is your.! Order which appears to be delivered to my home address in Spain however 9 days ago I placed and for... Instagram and dming them, still no response or Shipment, Waterstones Appear to have trying. How can you expect to compete if you have no customer service, always drop by their in. No news and I 'm only alerted to the failure at the till fine, I want to this... Go to first unread Skip to page: hs1var19 Badges: 2 the item will arrive not! Nice children 's department for the other sent to my query layout of most Waterstones stores “ I recently 2. Want my money BACK little irritating but overall, a great shopping experience do not order ANYTHING online! ordered! Twice and I 'm cancelling my order, due to the failure at end.