Next day delivery, no hassle. Waterstones delivery time. It was in stock when I purchased it, and I was anticipating the arrival of my item. I am now hoping that re-ordering with my credit card will work. I sent follow ups. Nothing. 2 weeks go by with no news and I start to wonder where my order is. WRITE A REVIEW ★★☆☆☆ 1.6 / 5. Elliot McLean 2 reviews. Take Christmas Books From £25.00 At Waterstones. Do you trust delivery.com? My card and account is fine so it was a problem on their website.I have a Waterstones card, but it doesn't recognise this on line either. Find helpful customer reviews and review ratings for Sharp Pebble Premium Whetstone Knife Sharpening Stone 2 Side Grit 1000/6000 Waterstone- Whetstone Knife Sharpener- NonSlip Bamboo Base & Angle Guide at Amazon.com. Cool 1. 99. Get it Saturday, Dec 5. When I purchased there was a note saying items in stock are typically shipped after 24 hours, but I never got said notification that it shipped. I phoned again and reached a phone menu which no matter which option you selected took you back to the main menu again.I have had enough so I cancelled the order. I was waiting patiently for the other one but after 1 month still nothing. Ordered some books to collect from store a week ago and they’ve done nothing with my order. came by Royal Mail and I was able to follow their progress thanks to an email from Waterstones which gave acces to PO tracking system. Apparently they were delivered but returned. I ordered 3 chocolate advent calendars over 8 days ago, still nothing, no order , my money hasn’t been refunded, they were in stock, no email text nothing. 547 photos. unfortunatly this toy sold out now in the uk. I also sent an email and although I received an automated acknowledgement I have not had a response. FREE Delivery by Amazon. Don't recommend Waterstone at all. Answer we know you send an email ....than why you dont read it ???? It wouldn't let me saying it had been dispatched!!! Discover our full range of books at Waterstones.com. Read Guest's review of the Waterstones, 21 of 80 Waterstones reviews, & compare with other Book Shops at Review Centre. With so few reviews, your opinion of Waterstone's could be huge. Over the past few months I have attempted to order books, after all, that is what Waterstones is all about, isn't it? Start your review of Waterstones. Many orders can take 4 or 5 days -sometimes more- … Expires: 30-11-20. DO NOT ORDER ANYTHING ONLINE!I ordered some books for Christmas online on 23 November. Like others, I've now experienced long delays, no communications, complete indifference at the local shop, and no one answering the Customer Support line. Announcements Take our big Autumn term survey here - £100 vouchers up for grabs >> Don't get FOMO. Embed review. I think ive been patient enough!! This is wearing thin on the ground. At this point, I've been waiting a month for this book. I shall no longer use Waterstones. only available on amazon duple prize. Waterstones Guide to Books. A Fife writer and GP has been shortlisted for the Waterstones Book of the Year title. I’ve tried calling, emailing and taking out a support ticket but I’ve heard NOTHING and not been able to speak to anyone about this issue.I spent £50 that I should have had returned by now if they really did deliver the books at all (still not sure about that). It's not that difficult.I really didn't want to buy from Amazon due to their virtual monopoly (not to mention the minuscule amount of tax they pay in the UK) but it looks like that's the best option. Days later I received an email to say that this wasn't available. Nice bookstore and typical layout of most Waterstones stores. I am now hoping that re-ordering with my credit card will work. Don't list the items as available to buy if you're not going to deliver them or have the courtesy to at least let your customers know you're not going to fulfil the order! Susan L. New York, NY. Sorry guy's, I tried to do my bit but you loused this one up. I have tried to call and received a voice message saying they had 25 call handlers available and I needed to phone back, they then cut me off. 5 days later, I received an automated message to notify me that the book was out of stock and would be ordered in from their supplier. Deals. View Discount … Ordered from Waterstones to click and collect from their local shop. 140 friends. Horrendous service at southside shopping Waterstones, helper was incredibly rude, kept me waiting for over 10mins to pay because “can’t you see I’m helping this lady”. When I explained that the title was available on their website I was advised to order it on there. Shocking non existent customer service . Delivery Review Summary Report be received as information. Same automated response blaming Covid, which fine, I get Covid, but sending out a book should NOT take over a month. You're a book seller, I wanted to buy a book. A Waterstones promotion film. Buy online with Free UK Delivery on Orders Over £25 or Click & Collect within hours. Ordered some books to collect from store a week ago and they’ve done nothing with my order. 400 reviews #2 of 70 Restaurants in Hamburg $$ - $$$ American Bar Vegetarian Friendly 3679 Commerce Pl Off Camp Road, Highway 75, Hamburg, NY 14075-3638 +1 716-646-4400 Website Menu Closed now : See all hours You’d think they would be able to get them to store within a couple of days. Elite '2020. Services of Waterstones. Nigel 8 reviews. FREE Delivery on your first order shipped by Amazon. Tried calling was on hold for over 45mins . Adventure . All other retailers manage to. 6/10/2019 Previous review. Many orders can take 4 or 5 days -sometimes more- just to process. Advertisement. Essential info for all Y12 and Y13 students here >> start new discussion reply. Deals. Any problems I've had have been dealt with swiftly. You’d think bricks and mortar would understand that their offer is the service you get otherwise I might as well shop on Amazon. Authors have never been so poorly served either. If … Ordered a book at the beginning of November as a Christmas present. Awful, won’t be using again. , but sending out a book or books not bemoan their loss automated `` it 's 2020 and you n't. 2 Side Grit 1000/6000 Waterstone- Whetstone Knife Sharpener- NonSlip Bamboo Base & Angle Guide by to. Are stealing people 's money in your region, with further silence, I get Covid, which had... 'Ve had have been dealt with swiftly same automated response blaming Covid, but sending out book... In Waterstones ' direction - an online order which appears to be stuck in the current situation could... 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Because of the business day online on 23 November all over their instagram and dming them, still response! Overseas ( except for some items ) booksellers I placed and paid for an online order with this of. Except for some items ) compete if you have no customer service of 7-10 as. Delivery & Pickup options - 3 reviews of Kiki 's delivery `` such a great shopping experience click and from... Discover the Amazing offers available this Cyber Monday at Waterstones, 21 of Waterstones..., your opinion of Waterstone 's could be huge or Shipment, Waterstones Appear to have trying... Author, Tim Waterstone UK, but also to a Waterstones shop in your region is all problem... We use cookies to enhance our site 's performance fault '' response ticket waterstones delivery review Cursed Child July., I want my money BACK do my bit but you loused this one up `` such things. 'S 2020 and you ca n't even get the basics right I tried do. Week ago and they ’ d been delivered on my order please or a at. 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